Q: What is a vape?

A: A vape, or e-cigarette, is a device that heats a liquid (called e-juice or vape juice) to produce vapor that is inhaled. Vapes come in many different shapes and sizes, and can be used to deliver nicotine or other substances.

Q: Is vaping safe?

A: The long-term health effects of vaping are still being studied. However, it is generally considered to be a less harmful alternative to smoking cigarettes, as it does not produce smoke or ash. It's important to use high-quality products and to avoid using any illegal substances in your vape.

Q: What are the different types of vapes?

A: Vapes come in many different forms, including:

  • E-cigarettes: small, cigarette-shaped devices that are designed to mimic the experience of smoking
  • Vape pens: larger, pen-shaped devices that can be used for vaping e-juice or concentrates
  • Mods: advanced devices that can be customized with different batteries, tanks, and atomizers
  • Pod systems: compact, easy-to-use devices that use pre-filled or refillable pods

Q: What is e-juice?

A: E-juice, also known as vape juice, is the liquid that is heated in a vape to produce vapor. E-juice typically contains propylene glycol, vegetable glycerine, flavourings, and may or may not contain nicotine.

Q: How do I choose the right e-juice?

A: The type of e-juice you choose will depend on your personal preferences and the type of device you are using. Some factors to consider include the nicotine strength, flavour, and the ratio of propylene glycol to vegetable glycerine. It is also important to ensure that the e-juice you choose is made by a reputable company and is of high quality.

Q: How do I clean and maintain my vape?

A: Cleaning and maintaining your vape is important to ensure that it functions properly and lasts as long as possible. Some tips for cleaning and maintaining your vape include:

  • Regularly cleaning the tank and atomizer to remove any build-up of e-juice
  • Changing the coil or atomizer regularly to ensure optimal performance
  • Keeping your device clean and dry to prevent damage
  • Referring to the user manual of your device for specific cleaning and maintenance instructions

Q: Can I take my vape on an airplane?

A: The regulations regarding the use of vapes on airplanes vary depending on the airline and the country you are traveling to. In general, it is recommended to check with your airline before you travel to find out about their specific policies.

Q: Do you ship to my country?

A: We ship to most countries around the world, but please check our shipping policy or contact us to confirm that we ship to your country.

Q: How can I contact customer service?

A: You can contact our customer service team through our website's contact form, email or phone. Our customer service hours are Monday to Friday from 9am to 5pm.